Beginning in Spring 2017, the Connecticut Department of Motor Vehicles will implement a new process for issuing driver licenses and ID cards. Under the new process, called central issuance, customers will no longer receive their permanent driver license and ID cards while at the office. After fraud checks have been completed to ensure a customer’s identity, a newly designed and more secure driver license/ ID will be printed at a central facility. The permanent driver license/ID card will be mailed to the specified mailing address on the customer’s application and will arrive within 20 days of the office visit.
At the office, you will receive a paper license/ID for temporary use until the permanent driver license/ID card arrives in the mail. In addition, office staff will return your expiring driver license/ID card to you.